Black Hawk Labs 6U + 4U MiniRaQ Secure Guide d'installation télécharger pdf (Page 17)

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B. Contact Information

In This Appendix

The following topics are discussed in this Appendix:

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 Warranty

 Return Material Authorization (RMA)

 Contact Information

Warranty

All MiniRaQ 4G Secure products are designed and tested to the highest quality standards and are backed

by a full 5-year parts and labor warranty. Warranties are effective upon delivery date to customer and

are non-transferrable. Black Hawk Labs warranties are only valid to the original purchaser/owner and

do not cover faults resulting from user negligence, special modifications, abuse, and/or other unusual

damage. The customer shall pay shipping charges when unit is returned.

Return Material Authorization (RMA)

In the unlikely event that a product is required to return for repair or replacement, please call the

following number and ask to receive a Return Merchandise Authorization (RMA) number.

 (916) 923-0800 Sacramento, CA

RMA Conditions are listed below:

1. Prior to returning any item, you must receive a Return Merchandise Authorization

(RMA) number.

2. All RMA numbers must appear on the return shipping label.

3. RMA numbers are valid for thirty (30) days from issue date.

4. All shipping and insurance charges on all RMA’s must be prepaid by the customer.

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Black Hawk Labs 6U + 4U MiniRaQ Secure Guide d'installation Page 17